Allentown Toyota Has Tips to Help You Pick a Body Shop

Feb 22, 2014

Has the winter season taken a toll on your Toyota? Your car’s exterior and paint job take a beating during the harsh winter months, and this year has proved that winter is a ruthless contender. If your car needs body work, make sure you choose the right body shop the first time so that you don’t have to go back a second and third time. Allentown Toyota has tips to help you find the right body shop.

Questions to Ask When Getting Estimates

Consider the following questions before you approve work to be done by a body shop.

1. What do people have to say?

Ask friends and family for recommendations. Body shop customers will be more than willing to share their experiences with you. In addition to talk to people you know, research the shop online: read reviews, BBB ratings, and social media posts.

2. How friendly is the staff?

Be mindful of how the staff interacts with each other and the customers around you. Phone conversations and customer interaction will give you an idea of the service you can expect.

3. How clean is the shop?

The condition of the shop may be an indication of how well they care for your vehicle.

4. What training have the technicians had?

Ask about certifications that the technicians have, and make sure their training is up to date.

5. Do you fully understand the payment options?

Make sure that all payment options are posted clearly and that the body shop employee fully explains what you are responsible for.

6. Is there a warranty?

Make sure that there is a warranty for the work that is done on your vehicle.